Shipping and delivery policy within Hafar Al-Batin Governorate
We at [Al-Mubarakiya Al-Dhahabi Trading Company] seek to provide a fast and efficient delivery service to our customers within Hafar Al-Batin Governorate. We offer you the following shipping and delivery policy to ensure your complete satisfaction:
1. Delivery areas:
We provide delivery service to all areas within Hafar Al-Batin Governorate. - The last range for delivery south is Al-Makan Mall Signal.
2. Delivery time
- Orders are delivered within 90 minutes of order confirmation.
- Please note that delivery time may be affected by external factors such as weather or traffic.
3. working hours:
- Delivery service is available daily from [8] noon until [3] am.
- Orders submitted after working hours will be processed and delivered the next day.
4. Delivery fees:
- Delivery fees [8 riyals inclusive].
5. Delivery instructions:
- Please provide accurate address and contact details to avoid any delays in the delivery process.
- If the customer is not present when delivery is attempted, we will attempt to contact him to arrange another appointment. If no agreement is reached, the order will be cancelled.
6. Deliverable Products:
- All products available in the supermarket are available for delivery.
7. Order Tracking:
- Customers can track the status of their orders through [tracking link or phone number / 0563694595.
8. Connection problems:
- If you encounter any problem with the delivery of your order, please contact customer service immediately via [0563694595 or almubarakiyahgolden@yahoo.com ].
9. Cancellation Policy:
- Customers can cancel their orders before they go out for delivery without fees. After the order is out for delivery, a cancellation fee (8 riyals) may be charged.
10. General guidelines:
-We make sure to deliver the products in excellent condition and on time. If there is any delay or quality problem with the products received, please contact our customer service immediately. Contact customer service:
-If you have any questions regarding the delivery policy or encounter any problem, please contact us via:
- Phone: [0563694595]
- Email: [almubarakiyahgolden@yahoo.com ]
- Address: [Saudi Arabia - Hafr Al-Batin - Al-Muhammadiyah District] We thank you for your trust in our services and we look forward to providing you with an excellent shopping experience